Refund policy

All sales are final.

  • At this time, we do not accept returns or exchanges.
  • Please double-check your order before completing checkout to ensure you select the correct items, sizes, and quantities.

Damaged or Incorrect Items

  • If your order arrives damaged or you received the wrong item, contact us within 7 days of delivery at:
    support@denimplugdept.com
  • Include your order number, photos of the item, and a description of the issue
  • We will work with you to resolve the problem promptly.

Pre-order Items

  • Pre-orders cannot be canceled once placed, as production begins immediately after your order is confirmed.

By placing an order with Denim Plug Dept, you acknowledge and agree to our no-return policy.